Terms of Use

1. Acceptance

These Terms govern your use of the socials.download website at socials.download (the “Service”) and the socials.download Chrome extension (the “Extension”). By using the Service or installing the Extension you agree to these Terms. If you do not agree, do not use the Service or install the Extension.

2. What we provide

The Service lets you save public videos and photos from Instagram, TikTok, X (Twitter), Facebook, VSCO, Reddit, Pinterest, Threads, Tumblr, Bluesky, Twitch (clips), Vimeo, and YouTube. Two delivery surfaces:

• Web app: paste a public link or @handle. We resolve the file server-side and stream it back to your browser as a download.
• Chrome extension: a free, account-less tool that saves directly from supported pages and records TikTok live streams in-browser. Files go to your local Chrome Downloads folder.

The Service is intended for content the user has the right to access and download. We do not bypass paywalls, log-in walls, friend-only privacy controls, or DRM.

3. Your responsibilities

You are solely responsible for what you save and how you use it. By using the Service or Extension you confirm:

• You will comply with the terms of service of each source platform. Using socials.download does not grant you any rights you do not already have on those platforms.
• You will respect copyright, trademark, publicity, and privacy rights. You will not redistribute content you do not own or have permission to share.
• You will not use the Service to harass, dox, surveil, defame, or otherwise harm any person.
• You will not use saved content for commercial purposes unless you hold the rights.
• You will not record private livestreams or save content from accounts you do not have permission to access.
• You will not abuse the Service: bulk scraping outside the published Bulk Profile Saves limits, automating sign-ups, sharing accounts, evading rate limits, or reverse-engineering the Service are prohibited.

4. No affiliation with platforms

socials.download is an independent product. It is not affiliated with, sponsored by, or endorsed by Instagram, TikTok, X / Twitter, Meta / Facebook, VSCO, Reddit, Pinterest, Threads, Tumblr, Bluesky, Twitch, Vimeo, YouTube, or any other platform. All trademarks belong to their respective owners.

5. Accounts and billing

The Free tier does not require an account. Pro and Studio plans require a socials.download account and a valid payment method. You agree to provide accurate billing information and keep it current.

Billing cycle. Monthly plans bill on the same calendar day each month from the date of first purchase. Annual plans bill once per year from the date of first purchase. All amounts are in U.S. dollars.

Plan changes. Upgrades take effect immediately and are pro-rated against the current period. Downgrades take effect at the end of the current billing period.

Refunds. Refunds are available within 7 days of original purchase if the account is unused (zero saves processed against the paid plan). Email support@socials.download with your account email and we will refund within 5 business days. Once a paid plan has been used to process a save, fees are non-refundable except where required by applicable law.

Failed payments. If a charge fails we will retry up to three times over 7 days, then downgrade the account to Free. Saves performed during a failed-payment grace period remain available for download via the retention window of the plan you were on at the time.

6. Quotas and limits

Free accounts get one save every six hours. Pro accounts get unlimited single-post saves and Pro automations (auto-record, auto-post-save). Studio adds bulk profile saves up to 5 full-archive pulls per calendar month. We may rate-limit or temporarily suspend accounts that exceed published quotas or that exhibit abusive patterns (rapid-fire requests, scripted multi-account evasion, etc.).

7. Service availability and changes

The Service and Extension are provided on an “as is” and “as available” basis without warranty of any kind. Source platforms change their internal APIs at will and individual platform support may break without notice. When this happens we will (a) attempt to restore support within a reasonable period and (b) not bill new monthly cycles for a feature that has been broken for more than 14 consecutive days unless you are notified and elect to continue.

8. Limitation of liability

To the maximum extent permitted by law, the operators of socials.download will not be liable for any indirect, incidental, special, consequential, or punitive damages, lost data, lost recordings, lost profits, or lost goodwill arising out of or in connection with the Service or Extension. Aggregate liability for any claim arising out of these Terms is limited to the greater of (a) the total amount you paid socials.download in the 12 months preceding the claim or (b) USD $50.

9. Indemnification

You agree to defend, indemnify, and hold harmless the operators of socials.download from any claim, demand, loss, or damage arising out of (a) your use of the Service or Extension, (b) the content you save, (c) your violation of these Terms, or (d) your violation of any third-party right including a source platform’s terms of service.

10. Copyright (DMCA)

socials.download does not host the content you save; we resolve and stream it on demand. If you believe a user has saved content that infringes a copyright you own and you want us to take action against that user’s account, send a DMCA-compliant notice to dmca@socials.download with: (1) identification of the copyrighted work, (2) the URL or account that saved it, (3) your contact information, (4) a statement of good-faith belief, (5) a statement of accuracy under penalty of perjury, and (6) your physical or electronic signature. We act on valid notices within 7 business days. Repeat infringers will have their accounts terminated.

11. Privacy

How we handle data is covered by our Privacy Policy. Short version: we collect the minimum needed to deliver the Service (account email, billing details for paid plans). We do not retain saved files past the retention window of your plan (Free: minutes; Pro: 30 days; Studio: 90 days). We do not sell or share user data.

12. Termination

You may cancel a paid plan from your account settings at any time. You may uninstall the Extension at any time from chrome://extensions.

We may suspend or terminate accounts that (a) violate these Terms, (b) abuse the Service, (c) submit false billing information, or (d) initiate a payment chargeback without first contacting us. Upon termination your retention library is deleted within 24 hours.

13. Changes to these Terms

We may update these Terms when we materially change how the Service or Extension works. The “Last updated” date at the top reflects the current version. For changes that affect pricing, retention, or material rights we will email paid customers at least 14 days before the change takes effect. Continued use after the effective date constitutes acceptance.

14. Governing law

These Terms are governed by the laws of the State of Georgia, USA, excluding its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service shall be brought in the state or federal courts located in Fulton County, Georgia, and you consent to that jurisdiction. If you are a consumer in the EU/UK, mandatory consumer-protection laws of your country of residence may grant you additional rights that this clause does not displace.

15. Contact

General questions: support@socials.download. Legal notices: legal@socials.download. DMCA notices: dmca@socials.download.